Privacy notice
This website collects very little: what you type into the enquiry form, and the technical data any website needs to load. This page sets out exactly what, why, and what you can ask us to do with it.
Who we are
Bystrov Labs is the trading name of [LEGAL NAME], [ADDRESS]. We are the controller of the personal data described here, under the UK General Data Protection Regulation and the Data Protection Act 2018.
For anything on this page, email privacy@bystrovlabs.com.
What we collect
When you send an enquiry
- Your name, email address and the notes you write.
- Anti-spam signals generated by your browser when you submit: how long the form was open, a random one-time token, and automatic flags such as “contains links”. These say nothing about who you are.
- Your IP address and browser details, which our host records with the submission.
When you visit any page
- Our host keeps standard server logs (IP address, pages requested, time, browser type) to run and secure the site.
- Pages load fonts from Google Fonts, so your browser sends your IP address to Google.
We do not use cookies, analytics, advertising trackers or social media pixels.
Why we use it
- To reply to your enquiry and, if you want, arrange a call. The lawful basis is our legitimate interest in answering people who contact us, and, where you are asking about working with us, taking steps at your request before a contract.
- To keep the form free of spam and the site secure. The lawful basis is our legitimate interest in running a usable, secure website.
We never sell your data, add you to a mailing list, or use it to train AI models.
Who processes it for us
- Netlify, Inc. hosts the site and receives form submissions.
- Akismet (Automattic Inc.) screens form submissions for spam on Netlify’s behalf.
- Google serves the fonts, and provides the email account where enquiries arrive.
These providers are based in the United States. Transfers are covered by the UK–US data bridge or the UK International Data Transfer Addendum to standard contractual clauses.
How long we keep it
Enquiries are kept for up to 24 months from our last contact with you, then deleted. If you become a client, the engagement is governed by our contract with you. Server logs are kept by Netlify under its own retention schedule.
Your rights
You can ask us to give you a copy of your data, correct it, delete it, or stop using it. You can also object to any use based on legitimate interests. Email us at the address above; we reply within one month and there is no charge.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put it right first.
Changes
If what we collect or who processes it changes, we update this page and the date at the top.